Hutchings Direct are a family run business that puts our customers at the forefront of everything we do. We don't just sell cleaning equipment and machines, we repair them too! By choosing Hutchings direct you get a fully encompassing service from the point of sale right through the life of your machine and beyond. So whether it's buying a new machine, maintaining a machine, repairing a machine or you're simply looking for good advice or technical support then look no further, Hutchings Direct can definitely help you!
There is a high likelihood that most of us have experienced a breakdown of equipment or machinery in our home or business at some point. It’s frustrating isn’t it when you get used to something that makes your life easier and it stops working But had you considered how inconvenient or detrimental to your business it would be if the piece of equipment that failed was one you consider essential to the day to day running of your business? On top of the failure you have the following problems to deal with too:
- Who can we call upon to repair or maintain my machine?
- How long will we be without our machine while it is being repaired?
- What do we do until our machine is repaired?
Thought provoking isn't it! Whilst modern cleaning machinery is extremely reliable, all types of cleaning machines and equipment will benefit from regular servicing and routine maintenance. Regular servicing and routine maintenance will extend the operational life, maintain performance, and helps to reduce the incidence of more costly breakdowns or repairs, but most importantly it protects the initial investment you have made in your cleaning machine and equipment.
Whether your call is of the utmost urgency or just a routine service, a fully trained engineer with a mobile workshop will be with you fast! Our aim is to be with you within 48 hours of the call-out being requested thus minimising any delay in repairing your cleaning machine. All of our servicing and repairs are carried out to the highest standards and our engineers constantly undertake extensive training programs to ensure that they are fully aware and able to repair and maintain the latest models of cleaning equipment.
We carry an extensive range of parts and only use genuine parts sourced directly from the manufacturer of your machine. We can also undertake repairs to virtually any make of commercial cleaning machine currently on the market as well as older models too. Whilst we carry an extensive range of parts in stock at any one time, in the unlikely event that we are unable to facilitate a repair onsite, we will take your machine to our workshop and a courtesy loan machine of a similar or better capability can be made available to you if required (subject to availability). A hire charge may apply to any loan machine where the customer is not on a contracted service plan.