Delivery Information

Goods ordered from Hutchings Direct are delivered directly from our warehouse (or directly from our suppliers in some circumstances) to the delivery address specified by the customer. Where payment has been made by PayPal,Credit Card or Debit Card, we reserve the right to decline an order if it is not delivered to the account holder PayPal,Credit Card or Debit Card details provided.

Delivery charges

Deliveries are subject to a charge for carriage where the delivery address is outside of our direct areas of operation. These delivery charges are shown before orders are submitted. Certain products may be eligible for FREE DELIVERY, if this is the case you will see this as part of your delivery options. Our paid for services are via our delivery partners, UKMail or Hermes depending on the priority of the delivery service you select. Items that are in stock are normally delivered to you on the next working day (if you choose Next Day Delivery), within 5-7 Days (if you choose Economy or the free options). Please be aware that if the product you have ordered is not in stock we will send this out to you at the earliest opportunity under the delivery service you selected at the time of order.

We may, occasionally, choose to send your items in more than one delivery. In such cases, you may receive invoices with the items that are delivered but you will only be charged for the total order and delivery once. 

All prices shown on the website are inclusive of VAT.

Delivery Times

Availability status information is shown on the product details page and can be used as an indication of likely delivery times, however if you are in any doubt please contact us on 01502 563846 to check availability. Our cut-off time for next day delivery is 12:30pm Monday to Friday. Whilst we will do our utmost to accommodate and ship orders that arrive after this time, we cannot always guarantee that this is possible, but will always ensure that we send the goods out at the very soonest opportunity.

For orders of more than one item, the delivery time for complete deliveries depends on the items with the longest lead time.

Please note that delivery status is subject to stock and availability and the guidelines shown above are not binding.