John Hutchings Services Limited ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the General Data Protection Regulation (GDPR) we will use the lawful basis of a legitimate interests and any processing that is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. When processing your data, the data controller is John Hutchings Services Ltd, 26 Hadenham Road, South Lowestoft Industrial Estate, Lowestoft, NR33 7NF.
Our nominated representative for the purpose of GDPR is Michael Hutchings.
INFORMATION WE MAY COLLECT FROM YOU
Providing that you have given your consent:
-
Information that you provide by filling in forms on our site www.john-hutchings-services.co.uk
This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. -
When entering a competition or promotion
We may ask you for information when you enter a competition or promotion that we are running -
When you report a problem or provide a review
If you report a problem, provide a review of a product or offer feedback on how we can improve our website or business operations -
If you contact us or ask a question
If you contact us, we may keep a record of that correspondence. -
If you respond to or complete a survey
We may also ask you to complete surveys that we use for research or marketing purposes, although you are under no obligation to respond to them or take part if you so wish. -
Details of transactions you carry out through our site and the fulfilment of your orders
We may store details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type this is for system administration and to report aggregated information to our analytics team. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service.
This enables us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
Please note that our affiliated services and business partners may also use cookies, over which we have no control.
WHERE WE STORE YOUR PERSONAL DATA
We do not store credit card details nor do we share financial details with any 3rd parties, unless required to do so by law
The data that we collect from you may be transferred to, and stored at, a destination inside the European Economic Area ("EEA"). It will only be processed by our staff or contractors who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. however, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored securely. Any payment transactions are fully encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
Provided your consent has been given, we will use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone.
- If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
- If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
- If you do not want us to use your data in this way please ensure that you have not selected the option to do this on the form on which we collect your data.
We do not disclose information about identifiable individuals to our supply partners or affiliates, but we may provide them with aggregated information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help supply partners or affiliates to reach the kind of audience or product market they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our supply partners or affiliates' wishes by promoting their products to that target audience.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We will not disclose your personal information to any third party without your express consent.
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If John Hutchings Services Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of John Hutchings Services Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
YOUR RIGHTS
The General Data Protection Regulation (GDPR)provides the following rights for individuals:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- The right to be forgotten
- Rights in relation to automated decision making and profiling.
You can exercise some, any or all of your your rights to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at admin@john-hutchings-services.co.uk.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The General Data Protection Regulation (GDPR) gives you the right to access information held about you. Your right of access can be exercised in accordance with the legislation. Any access request for such information will be provided free of charge within 30 days of your request.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to John Hutchings Services Ltd, 26 Hadenham Road, South Lowestoft Industrial Estate, Lowestoft, NR33 7NF or admin@john-hutchings-services.co.uk.